tag:blogger.com,1999:blog-5549537693211050162011-07-30T21:33:50.892-05:00Lord of the FilesThis is the official blog for guests and subscribers of the Oncology Manager's Briefcase.Lesli Lordhttp://www.blogger.com/profile/17583560878136664697noreply@blogger.comBlogger141100tag:blogger.com,1999:blog-554953769321105016.post-55987907231167094172010-02-23T14:58:00.003-06:002010-02-23T15:01:13.156-06:00Are Pathways the Answer?Right now...yes they are. If your physician organization hasn't approached your commercial payers to develop a quality initiative with pathways then it is vital you and your physician leaders insist on a program. Why? Because if you don't then an external disease management company will and you will have no leverage in treatment decisions or future negotiations.
Next week, I will be talking Lesli Lordhttp://www.blogger.com/profile/17583560878136664697noreply@blogger.com0tag:blogger.com,1999:blog-554953769321105016.post-5878640167738485552010-02-18T23:17:00.000-06:002010-02-18T23:17:11.202-06:00Patient SatisfactionPatient satisfaction is as important to the medical practice as it is to any other business. Knowing what your patients want and expect from you and then making sure they get those things will help keep your doors open for a long time.
Here are some patient satisfaction basics that should help keep your patients happy and loyal:
· Offer convenient scheduling. Try to offer some scheduling forLesli Lordhttp://www.blogger.com/profile/17583560878136664697noreply@blogger.com0tag:blogger.com,1999:blog-554953769321105016.post-77093100072916076812010-02-18T23:03:00.000-06:002010-02-18T23:03:40.009-06:00Know Who You Are Hiring - Background Checks
Today's technology enables all sorts of collection of background data on just about anyone you want to hire. You need to understand, however, what is and what isn't involved in a background check.
A background check can consist of any number of reports about a person to be used for employment purposes. The legal term for this kind of report is a "consumer report" or an "investigative consumer Lesli Lordhttp://www.blogger.com/profile/17583560878136664697noreply@blogger.com0tag:blogger.com,1999:blog-554953769321105016.post-8818196915032732602010-02-02T16:39:00.002-06:002010-02-02T16:41:16.630-06:00The Nursing Shortage and the Oncology PracticeThe current nursing shortage is hitting everyone hard. In some areas, it's next to impossible to find new, qualified staff to keep an oncology office running. Because the nursing needs of an oncology practice are more significant than many practices, we find ourselves in a unique situation.
One oncology practice can't, of course, fix the national problem. There need to be changes in education Lesli Lordhttp://www.blogger.com/profile/17583560878136664697noreply@blogger.com0tag:blogger.com,1999:blog-554953769321105016.post-87043719311177145812009-12-03T19:38:00.001-06:002009-12-03T19:39:22.378-06:00Can We Buy Imported Drugs?
Last week, while vacationing in Belize, Central America, I saw advertisements for the sale of U.S. equivalent pharmaceutical products without a prescription. The ads touted the convenience, discounts, and legality of the drugs and for a split second I was tempted to stock up on levaquin, tamaflu, and Zpack. Then I pulled myself back on my high horse and resisted the temptation.
Many of our Lesli Lordhttp://www.blogger.com/profile/17583560878136664697noreply@blogger.com0tag:blogger.com,1999:blog-554953769321105016.post-36513742321796996282009-10-26T15:44:00.001-05:002009-10-26T22:24:46.372-05:00Acceptable Affirmative Phrases for Discussing Disabilities
Sometimes it's hard to know how to communicate with or assist co-workers with disabilities. Over-eager employees do more harm than good, while others, concerned that they will say the wrong thing, say nothing—further isolating people with disabilities.
Using affirmative language is the first step in communicating well with people with disabilities, says DOL's Office of Disability Employment Lesli Lordhttp://www.blogger.com/profile/17583560878136664697noreply@blogger.com0tag:blogger.com,1999:blog-554953769321105016.post-2558728558309263082009-10-25T21:17:00.000-05:002009-10-25T21:17:33.359-05:00Employee Newsletters BUT No Content?
Do you need a customizable and editable employee newsletter in MS Word? OMB subscribes to a newsletter service that provides monthly content that is written and approved by licensed, mental health professionals with extensive workplace consulting experience and employee assistance. It saves time, energy, money, and reduces the stress of assembling an employee Newsletter on your own and it can beLesli Lordhttp://www.blogger.com/profile/17583560878136664697noreply@blogger.com0tag:blogger.com,1999:blog-554953769321105016.post-37504528513643568032009-10-25T20:31:00.001-05:002009-10-25T20:31:52.962-05:00How to Be the Person Successful Companies Fight to Keep: The Insider's Guide to Being #1 in the Workplace
The core of this book offers insight into the answers to the often asked question in a downsizing environment of who stays and who goes when the choice is between two equally competent employees. Podesta and Gatz, through their research of CEOs, business owners, managers, human resources directors, and supervisors in a variety of companies, have developed a set of high-performance abilities thatLesli Lordhttp://www.blogger.com/profile/17583560878136664697noreply@blogger.com0tag:blogger.com,1999:blog-554953769321105016.post-35980888498234322772009-10-25T20:29:00.000-05:002009-10-25T20:29:13.051-05:00Dangerous Doses: A True Story of Cops, Counterfeiters, and the Contaminating America's Drug Supply
When counterfeit prescription medicine started turning up in the nation's supply and threatening some of the sickest and weakest patients, Katherine Eban went in search of the story. What she found was an unlikely and irresistible group of heroes-five aging South Florida investigators who dubbed themselves the Horsemen of the Apocalypse and held their meetings at Hooters. Working around the Lesli Lordhttp://www.blogger.com/profile/17583560878136664697noreply@blogger.com0tag:blogger.com,1999:blog-554953769321105016.post-9327361356819109302009-10-25T20:17:00.000-05:002009-10-25T20:17:14.307-05:00The Four Agreements
The Four Agreements are very simple, but very profound. To embrace and live each of the Four Agreements is to find yourself experiencing personal freedom--possibly as never before. The Four Agreements are:
Be Impeccable With Your Word: Speak with integrity. Say only what you mean. Avoid using the word to speak against yourself or to gossip about others. Use the power of your word in the Lesli Lordhttp://www.blogger.com/profile/17583560878136664697noreply@blogger.com0tag:blogger.com,1999:blog-554953769321105016.post-36562463617136660602009-10-25T20:08:00.000-05:002009-10-25T20:08:26.713-05:00How to Prevent Fraud & EmbezzlementAccording to CPAs, Mark Master and Sheldon Eveloff, employee fraud can take many forms within a physician practice. But the accounts payable operation, because of the sheer volume of transactions, poses an especially big risk. If it isn't tightly controlled, someone intent on committing fraud can easily slip an improper vendor invoice or other fraudulent document through the cracks, thereby Lesli Lordhttp://www.blogger.com/profile/17583560878136664697noreply@blogger.com0tag:blogger.com,1999:blog-554953769321105016.post-17819888796426451592009-10-15T11:15:00.000-05:002009-10-15T11:15:01.258-05:00Revenue Cycle ReportingIt is important to train your entire staff to understand how their jobs functions affect cash flow. There are many points of entry into the revenue cycle at your practice - Be sure your staff knows all of them:
Patient access (e.g., scheduling and registration, insurance eligibility verification, and service preauthorization);
Charge processing (e.g., capturing and coding services and entering Lesli Lordhttp://www.blogger.com/profile/17583560878136664697noreply@blogger.com0tag:blogger.com,1999:blog-554953769321105016.post-3611138884750219682009-10-13T16:19:00.002-05:002009-10-13T16:24:37.984-05:00Morals – Relative or Universal? or Ten Ways to Keep Employees Happy...I am a big fan of Top Ten lists. They are pithy and don't require a much time to read, digest, and extract the needed information. For instance, the "Top 10 Arguments That Can’t Be Won" is enough for this former Lincoln Douglas debater to scan each entry and bookmark for more involved reading later. Whereas the "Top 10 British Crime Films" doesn't even warrant a second glance.
As I was Lesli Lordhttp://www.blogger.com/profile/17583560878136664697noreply@blogger.com0tag:blogger.com,1999:blog-554953769321105016.post-57856092195231160452009-09-13T19:43:00.008-05:002009-09-13T20:21:26.543-05:00Lord of the Files? Greetings OMB Subscribers!The name of this blog is "Lord of the Files" as a literary pun. I combined my surname with the bestselling novel, Lord of the Flies by William Golding and it is rather clever because OMB is a document sharing community for professional and educational documents. Hence the name "Lord of the Files"! The purpose of this blog is to provide an additional resource for the OMBLesli Lordhttp://www.blogger.com/profile/17583560878136664697noreply@blogger.com0